POS Repair in Palm Beach County, FL
Terminal dropped mid-rush? Receipt printer offline? We are 30 minutes away. PBJ.Tech provides on-site, in-shop, and remote POS hardware repair across Palm Beach County. We work on Aloha, Toast, Clover, Square, NCR, Lightspeed, and most other major systems. We focus on the things your POS vendor will not help with — hardware failures, network drops, printer issues, and the boring infrastructure layer that actually breaks. Call (561) 566-5649 for urgent service.
Common POS Issues We Fix
Terminal will not connect / drops off network
Almost always a network problem (router, cabling, DHCP exhaustion, address conflicts) rather than the POS software itself. We diagnose at the cable, switch, and router level and fix the actual cause — not just reboot until it comes back.
Receipt or kitchen printer offline
Printer drift, IP changes, paper-path failures, or print-spooler corruption. We carry common replacement parts (printer heads, RJ45 jacks, power supplies) for same-day fixes.
Cash drawer will not open
Solenoid failure, RJ11 cable damage, or printer-driver mis-config. Most are fixed in under an hour.
Card reader stuck or rejecting
Reader firmware, terminal pairing issues, or USB port damage. We handle the hardware side; for processor/merchant-account issues we coordinate with your provider.
Whole system slow or unresponsive
Aging terminal hardware, undersized memory, drive failures, or thermal issues from kitchen heat. We diagnose, quote, and either repair in place or recommend replacement — with honest economics, not pressure to upgrade.
“POS issues” that are actually network issues
Most of what gets called a POS problem is upstream — consumer-grade router being asked to do commercial work, kicked cables, surge damage, ISP flakiness. We fix it for what it actually is. Background reading on this exact problem.
POS Systems We Service
- Aloha (NCR)
- Toast
- Clover
- Square
- NCR Counterpoint / Silver
- Lightspeed
- Micros / Oracle
- Revel
- SpotOn
- Older / legacy systems — if it has hardware, we can probably help
What We Do Not Do
We do not do POS software programming — menu changes, item builds, discount config, tax rate changes, or report customization. Those are configuration tasks for your POS vendor, and they generally do them well. We focus on the physical layer your vendor will not touch: terminals, printers, cash drawers, network, and cabling. If you call us and the issue turns out to be software, we will tell you and point you in the right direction at no charge.
Areas We Serve
Jupiter · Palm Beach Gardens · West Palm Beach · Palm Beach · Lake Worth · Wellington · Boynton Beach · Delray Beach · Boca Raton · Juno Beach · Tequesta · Royal Palm Beach
Frequently Asked Questions
How fast can you respond for an urgent issue?
Usually within 2 hours during business hours. For after-hours emergencies, call and leave a voicemail — we monitor and call back fast for active outages.
Do you do nights and weekends?
Yes. Restaurants do not break Monday at 10am — they break Friday at 7pm. After-hours and weekend emergency service is available at a premium rate.
Do I need a service contract?
No. Most of our POS work is done as needed, billed by the visit. For multi-location or high-uptime operations, we offer a flat-rate monthly support plan that includes priority response and proactive health checks.
We use [POS X] — can you help?
Almost certainly. Hardware is hardware. Networks are networks. The POS application matters less than people think for the kinds of problems we solve.
Will my POS vendor be upset that I called you?
No. We coordinate with your vendor when the line between hardware and software is fuzzy, and the vendors we work with regularly are happy to have a competent local partner at the physical layer.
Get Help Now
Active outage? Call (561) 566-5649 immediately. For non-urgent issues, submit a service request and we will respond within one business day.