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Point of Sale (POS) Repairs

Specializing in Non-Programming, Hardware, and Network Connectivity Issues

At PBJ Tech, we understand how crucial your Point of Sale (POS) system is to your daily operations. It’s more than just a cash register—it’s the technological nerve center of your business, powering everything from payment processing and order management to inventory tracking and customer engagement. When something goes wrong with your POS hardware or its network connectivity, your entire business can be affected. That’s where we come in.

We specialize in fast, reliable repairs for non-programming POS issues—specifically those related to hardware failures, communication breakdowns, and local networking challenges. Whether you’re using Aloha, Toast, Clover, Square, NCR, Lightspeed, or another major POS platform, our team is ready to help when the manufacturer’s support can’t—or won’t—pick up the phone. Call us directly at 561-603-5194 for immediate on-site or remote support.

Hardware Repair and Maintenance Services

Your POS system is made up of multiple physical components that must function seamlessly together: terminals, cash drawers, receipt printers, barcode scanners, scales, and customer-facing displays. Each piece of hardware plays a vital role, and a failure in even one can bring your entire transaction flow to a halt. Our skilled technicians are trained to service all major brands and configurations.

Our POS hardware repair services include:

  • Terminal repairs: Fixing touchscreen calibration issues, dead zones, cracked displays, non-responsive buttons, and failed boots.
  • Peripheral replacement: Diagnosing and replacing faulty barcode scanners, payment readers, signature pads, kitchen printers, and customer displays.
  • Thermal receipt printer issues: Addressing feed jams, head alignment, paper detection failures, and USB or serial connectivity.
  • Cash drawer malfunctions: Resolving stuck drawers, power failures, or communication loss between the drawer and POS terminal.
  • Power supply and cabling: Testing and replacing bad AC adapters, power bricks, and surge protectors. Organizing and repairing damaged or improperly run cabling.

Network Connectivity and Infrastructure Support

Most modern POS systems rely on wired or wireless networks to function correctly. When a network drops or slows down, it can result in disconnected terminals, failed credit card transactions, out-of-sync inventory systems, and slow communication with back-office servers. We resolve these issues by diagnosing and repairing both local network hardware and the configuration settings that support them.

Our POS network repair and optimization services include:

  • Router and switch troubleshooting: Diagnosing port failures, reboot loops, and misconfigurations in Cisco, Netgear, Ubiquiti, and similar brands.
  • Wi-Fi performance optimization: Improving signal strength for wireless POS terminals using enterprise-grade access points and mesh networking solutions.
  • Network segmentation: Creating VLANs and physically isolated LANs to keep POS traffic separate from guest Wi-Fi and other devices, improving both performance and PCI compliance.
  • Firewall rule configuration: Ensuring appropriate access controls are in place for external credit card processors, back-end systems, and vendor-supplied update servers.
  • Connection testing and monitoring: Using tools like packet tracing, ping sweeps, and throughput benchmarking to pinpoint intermittent failures or latency issues in real time.
  • POE (Power over Ethernet) support: Verifying proper power delivery and diagnosing failed injector or switch-based POE endpoints powering terminals and peripherals.

Preventive Maintenance and Long-Term Reliability

We don’t just fix problems—we help you avoid them. Our preventive POS service plans include routine checkups on your hardware and infrastructure to reduce the risk of catastrophic failure. We clean terminals and thermal print heads, test all Ethernet drops, confirm firmware versions across devices, and document your POS layout to create a reliable service baseline.

Preventive service options include:

  • Quarterly or monthly POS hardware inspections
  • Backup networking gear kept on-site or with PBJ Tech
  • System layout diagrams and labeled cabling for emergency servicing
  • Real-time monitoring of POS network availability (optional)

Rapid Response and On-Site Service

We know downtime costs you money. That’s why we offer rapid on-site service in Palm Beach County and surrounding areas. We’re equipped to respond to urgent requests on weekends, holidays, and during peak business hours. When you’re stuck waiting for vendor support that never arrives, call PBJ Tech. We bridge the gap between POS manufacturers and real-world business needs.

Contact Us Today

Whether your kitchen printer went down before dinner rush or your credit card terminals stopped syncing overnight, PBJ Tech is your go-to partner for POS hardware and networking support. We help restaurants, retailers, gyms, cafes, and salons stay up and running—day or night.

Contact PBJ Tech at 561-603-5194 or visit pbj.tech to schedule service. Don’t wait on hold—call a local technician who’s ready to show up and solve the problem. Let us keep your business moving, one working terminal at a time.